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Product Support

Parts

 

American Machinery is Hawaii's authorized parts source for John Deere residential and landscaping equipment. Parts counters are located in Kapolei, Kona, Hilo, and Wailuku and our central warehouse is located at Kapolei. Parts for our Lihue store are served by our Kapolei counter. Our parts counters in Kona, Hilo, and Wailuku are open 7:00a to 4:00p Monday to Friday and our Kapolei counter is open from 7:30a to 4:30p Monday to Friday. Our after-hours emergencies are handled by our Supervisor, Dan Christenson at (808) 478-7016.

 
Locations

Click here for maps to our parts counter locations. Walk-in parts counter services are available at Kapolei, Wailuku, Kona, and Hilo. Alternatively and for Lihue, customers receive door-to-door UPS delivery with freight prepaid for stocking orders up to 70lbs. Same-day, neighbor island delivery from Kapolei is available for emergencies.

 
Online Parts Ordering

To order Deere parts online, visit JDParts.com.

To view parts catalogs for Deere products click "John Deere Parts Catalog" at the left of the JDParts page. To check price, availability, or place an order for parts, you must register by clicking "Sign up now if you are new to JDParts".

 
Parts Specialists

For all other makes and Deere questions, call a parts specialist at the following numbers

  • Honolulu  -  682-8282
  • Maui  -  242-4664
  • Kauai  -  246-0097
  • Kona  -  329-5574
  • Hilo  -  961-6673

At the automated greeting, enter "1" for Parts or enter the following extensions. You may also email a specialist.





Repairs and Maintenance

 

The American Machinery Service Department consists of five service shops located throughout Hawaii each staffed by certified technicians. Each technician is supported by state-of-the-art tooling and service trucks including cranes, welders, compressors, etc. We are ready for the toughest challenges.

 
Contact Us

Call 682-0444 from Oahu or (800)-952-1276 to arrange repair and maintenance services or follow up on a current matter.

 
Servicing

Certain services are available on site or at one of our five service shops; we can arrange to have your unit delivered to our shops. Our regular servicing includes:

 
  • Machine Computer Diagnostics
  • 24/7 Emergency On-Call Service
  • Engine Repairs and Replacement
  • Transmission Repairs and Replacement
  • Hydraulic Cylinder, Pumps and Other Component Repair
  • Electrical System Diagnostics & Repairs
  • Brake Repairs
  • Fuel Injection Pump Repairs and Rebuilds
  • Undercarriage Survey, Repairs and Replacement
  • Multi-point Contract Maintenance Programs

For more detailed discussion of our product support offerings, click here for residential equipment or here for commercial grade equipment.